If you find Lenovo laptop keyboard some keys not working, then it might be due to corrupted keyboard drivers, hardware damage, dirty keys, or if you connect any external keyboard which is not compatible with the in-built keyboard.
Irrespective of the mechanical or technical problem, you can try to restart your Lenovo laptop to fix this issue. To restart your laptop, power off the Lenovo laptop, unplug all the cables, take out the battery and keep it for 30 seconds. Next, hold down the power button for 60 seconds. This will drain out all the excess power in the laptop. Next, put back the battery, plug in the cables, and turn on the computer. This would definitely eliminate the minor glitch associated with the laptop keys.
Other than this, you can also try different ways to fix your Lenovo laptop keyboard. Let’s find out which works best for you:
1. Check the functioning of the keyboard
If you find the Lenovo keyboard is not working or certain keys are not working – this is physical component damage. To get confirmation whether some keys are not working, you need to press the bottom left corner of the keys, hold the key for a few seconds and check whether it is responding. You must carry forward this process for all the keys on the keyboard
If you want to check whether the entire keyboard is not responding, then you must look for debris that is stuck under the keys. Take a brush and clean them. Other than this, shut down the laptop, turn it upside down and give it a little shake. You can also use a piece of cloth to clean out the dust.
Be careful, as you should not cause any further damage to the keyboard. Remember, while you are cleaning the keyboard, you must switch off the Lenovo laptop and also unplug the cables from the power outlet.
2. Try to change the keyboard settings
If you fail to type anything using your keyboard, then there must be a misconfiguration in the Keyboard Setting. To check and change, you need to go to Settings or press the ‘Ease of Access’ icon. Now, go to the on-screen keyboard or click on the box “Type without the keyboard”. You need to log in using your mouse and verify whether all the keys on the screen are working.
Now, go to the Control Panel, click on “Ease of Access Center” and look for the option “Make the keyboard easier to use”. You need to uncheck all the boxes and apply the new settings. Finally, restart the laptop to save the settings and again test all the keys.
3. Update the keyboard driver
If the keyboard drivers are corrupted or outdated, then you need to update them. We would always suggest you get a fresh installation of the keyboard drivers to avoid minor glitches. To proceed with the uninstallation, you need to go to Device Manager of your Lenovo laptop, click on the option Keyboard, look for the Keyboard Driver, select it, and click on Uninstall Device. Finally, reboot the laptop to save the changes.
If you have already selected “Automatic driver installation”, then the keyboard drivers will get automatically installed when you restart the laptop. But, if you have disabled the option, then you need to go to the Lenovo support website, click on PC > Detect product > Drivers & software and click on Start Scan.
This would help you to install all the latest keyboard drivers and would also fix the software issues associated with the keyboard. Remember, while the process is continuing, your Lenovo laptop should be connected to a stable internet connection.
In case you have any external drivers connected to the laptop, then find the keyboard driver for that manufacturer. Or, you can right-click on all these drivers, select Uninstall and then reboot the laptop.
4. Update the Windows OS
Keyboard issues can also occur if you have been using an outdated Lenovo laptop for some time. To update the Windows OS, you need to click on the Start menu, select Settings > Update and Security > Windows update and then click on “Check for updates”. The system will automatically get the latest updates for the Windows version that you are using and install it.
5. Close all the programs that are running on Task Manager
If too many programs are running on the system, then it can affect the keyboard’s function. So, either close certain apps or select particular programs that are necessary only while you are working on them. When not in use, disable them.
To close the programs, you need to go to the Task Manager and select the Processes tab. Look for CTF Loader and then choose End Process. Next, look for Cortana and right-click to End the process.
If you want to run the program, go to Task Scheduler, look for Task Scheduler Library, and expand the Menu. Select Microsoft > Windows > TextServicesFramework and select the option. Finally, click on the Run button, which you will find on the right side of the Windows.
To save the changes, you must restart the Lenovo laptop and test whether the keyboards are working.
6. Use a keyboard troubleshooter
If the keyboard is still not working, then you need to use the keyboard troubleshooter feature that comes with every Lenovo laptop. Go to the Windows icon, click on it, then select Settings > Update and Security > Troubleshoot > Keyboard.
This would automatically initiate the program to troubleshoot the glitch associated with the keyboard. Wait for a minute or two and then check whether the issue has been fixed.
7. Restore the system
If you are still facing problems with your keyboard, then you can try to restore the system. This would eliminate all the misconfigurations but also delete the data that you have customized or settings that you have preset associated with the keyboard.
We recommend restoring the system only if the above method fails to walk for you. So, to restore the system, go to System Properties, click on System Protection > System Restores, and click on the option System Restore Point. You need to choose a date when your keyboard is working perfectly.
Finally, click on Next > Finish and confirm all the popup boxes that appear. This would reboot your laptop and would definitely fix the keyboard keys. If it is still not working, then it might be a hardware problem, and you need to consult with Lenovo support to replace the keys that are not working or, most probably, the entire inbuilt keyboard.
What to do if the Lenovo keyboard freezes?
If you see the Lenovo keyboard freezes, then to unfreeze, you need to press the NumLock key, Fn key, and F8 key altogether.
How to reset the laptop keyboard?
If you want to reset the laptop keyboard, then you have to press the Windows and R key together. Next, in the Run box, type devmgmt.msc and hit the Enter key. You can also carry out this work by clicking on Settings > Device Manager through the Control Panel. Next, click Keyboard and select Reset.
Can re-attach the keys of the Lenovo laptop that have become loose?
If the keycaps of the Lenovo laptop are loose, then you can attach them. All you have to do is adjust the keys in their rightful place and press down. You will hear a Snap sound as soon as the keycap attaches. But, if you fail to do so, then remove the entire key that is loose and then try to reattach it – this should fix the problem.